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Updated: 42 min 13 sec ago

"Ubisoft Connect has encountered an unrecoverable error and must shut down"

29 Aug 2025 - 8:07pm

For reference, I run Ubisoft Connect on Lutris on Linux Mint 22.1 Cinnamon (6.4.8) and then I run my game inside of it, and I haven't used it for like the past week. Yesterday, when I tried running UC, it started to update itself, which if pretty normal so I just left it for about 5 minutes. However, after the update it stopped working, and gave me the error in post title. A little web search told me this was actually a pretty common issue when dealing with UC updates, both on Windows and Lutris, so I tried out all the potential solutions I could find, but none of them seem to have worked.

Also, for reference, my actual technical knowledge on how Wine works is pretty limited, my gaming setup was mostly my friend's doing (he uses Arch btw ;) and I resort to using ChatGPT to solve problems when they are non-trivial, which is what I did in this case.

Here's what I tried:

  1. Based on Ubisoft's own help page for this error, I cleaned the AppData folder, which corresponds to ~/Games/ubisoft-connect/drive_c/users/USER/Appdata/Local/UbisoftGameLauncher. Did not work: I got the same error on starting UC. I did shut down Lutris and restart it just to be safe.

  2. I have been running wine version wine-ge-8-26-x86_64, and, based on a Lutris forum post, I downloaded and tried using lutris-GE-Proton8-26-x86_64, and also tried the previous fix with this. Did not work.

  3. I tried changing the wine prefix to ~/Games/ubisoft-connect-test/ in case this was an issue with the wine configuration. Did not work.

  4. Based on ChatGPT, I also tried running this command to install necessary scripts in case they hadn't been installed: WINEPREFIX=~/Games/ubisoft-connect-test WINE=wine-ge-8-26-x86_64 winetricks -q corefonts vcrun2019 Did not work.

  5. I tried installing the game launcher itself via Lutris' website (Trackmania 2020, for reference). Did not work. I got the exact same error as the title.

  6. I tried uninstalling Ubisoft Connect and tried re-installing it multiple times via different ways: installer from Lutris' website, exe file from Ubisoft's website, installing it via Wine, installing it via Wine on Lutris. Nothing worked. I also tried fix number 1 with each installation, but it didn't work.

After wasting around a day on this, I have kind of given up. The rest of my games on Lutris (i.e. non-UC games) work fine on their old settings, including the old wine version. All my system software and my kernel are up-to-date.

I've decided to wait it out for a week or two, until UC updates again I guess. This post is less of a "Help wanted" and more of a "Has anyone else been facing this issue?", to get to the bottom of this. I will, of course, try any potential fixes, but I'm not too hopeful at this point; and besides, I'm not TOO bummed out that I cannot access my Ubisoft game: I only played it casually from time to time, and I have other games to keep me occupied lol.

With that said, any help is certainly much appreciated.

submitted by /u/WeirdNingen
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Proton performance issues

29 Aug 2025 - 7:59pm

Hi, I ran some test on my (admittedly gpu weak) laptop (16gb ram and i7) and I noticed that games run way worse on linux proton than windows, for example ps1 looking games with very potato graphics are stable 60 on win and struggle to stay on even 50/40 with graphical glitches and flickering textures on proton, even after running perf mode and gamemode via the command. Games that have a native linux version don't have these issues, so I think something is going terribly wrong between my pc and proton, I usually use 9-0-4 because any othef version either has no difference or doesn't start at all. I'm not great at tech so idk if this is even proton's fault, but I can't think of anything else... thanks in advance!

submitted by /u/_TheGreatDevourer_
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Help with wrong resolution bug

29 Aug 2025 - 7:29pm

For context I have two monitors (this is where I think the issue is), a 4k monitor on the side and a 1440p monitor which is my main monitor for gaming (also the main monitor registered). I am on Fedora with Gnome, I was on arch before but with bf6 coming up soon, I decided to switch to Fedora, as well as for the stability and the "It just works" philosophy (which honestly, for now fedora is a way worse experience than arch). I never encountered this issue on Arch, also using Gnome and Wayland.

So when I launch a game, the game will launch in a very big resolution 5120x2880p. When I manually change the resolution to 1440p, the game will appear in the bottom left corner and nothing can be clicked, so I cannot change the resolution back up most of the time.

I have tried gamescope, I have many issue with it, mainly when the game has a launcher, it also scales the launcher (this is a ok price to pay), it always launches the game on the wrong monitor, even if I specify gamescope which monitor to launch on. And I get performance hit, sometimes getting half the FPS.

On another note, I don't know if Valve f up the last CS2 update, or is just Fedora, but the game is extremely laggy and I get huge drops compared to arch. Some maps like Nuke or Overpass are literally unplayable.

I really want this to work out, I don't want to switch back to arch, and even less so to Windows, but this is very frustrating.

AMD R7 5800x3D, RX 6750xt, 16GB DDR4, I plan to upgrade my CPU, MOBO and RAM around Christmas for a R7 7800x3D, 32GB DDR5

submitted by /u/dratitan
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I'm back to Linux and I love it. Straight into soulslike of Linux distros.

29 Aug 2025 - 6:56pm

I can't believe how much better Linux is now comparing to what it was just few years ago.
Wow.
I love it.

Is it just me or Linux itself is almost like gaming? So fun.

I've picked Gentoo because few people told me it's not for me. I would probably stick to Bazzite otherwise.

https://preview.redd.it/rcvjis8znzlf1.jpg?width=3840&format=pjpg&auto=webp&s=d804a206513021a54966be05ec72f01319654729

submitted by /u/C1REX
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Linux Gaming is Boring, and that's Incredible!

29 Aug 2025 - 6:17pm

For a bit of background, I've started trying out all my (1000+) games to see how good each one is. I figured that if I have all these games I might as well give them all about 5 minutes of playtime to see which ones are actually good.

Throughout it all, most games just work with no tinkering at all and no thought required. If there are any issues, then Proton-GE is a few basic clicks away. Needing to go to ProtonDB is very rare, and the solution is usually just copy/paste from one of the recent posts.

It is very rare that I have to put much effort into getting these to run, boring even, and that is Incredible.

Edit: Running CachyOS with a Nvidia GPU

submitted by /u/Dread_Pony_Roberts
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Bad internet connection in cs 1.6

29 Aug 2025 - 5:56pm

So, i have some kind of jitter(?) in 1.6 under linux (fedora) while on windows (same servers, ping around 40) everything is ok. Has anyone had something similar? and how did you solve the problem?

submitted by /u/floweryyyyy
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Can someone help me change the port for steamdeckgyro or evdevhook2 for Linux?

29 Aug 2025 - 5:34pm

Can someone guide me on changing the port for evdevhook2 or steamdeckgyroDSU

https://github.com/v1993/evdevhook2 : Evdevhook2

https://github.com/kmicki/SteamDeckGyroDSU :SDGDSU

I am a completely and utter noob when it comes to Linux/konsole, there’s zero guides on how to do this since this is such a niche thing so this is my last resort. The Steamdeckgyro DSU website says something about changing ports but I have no idea on how to do it.

Really hope one of yall can help I’d really appreciate it!!!

submitted by /u/Quirky_Image_5598
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Anyone here plays Dragon Ball FighterZ?

29 Aug 2025 - 5:28pm

I would like to ask if there is someone here who already played Dragon Ball FIghterZ. I am encountering issue where it shows goku face on launch then after that it goes black screen. I used latest proton-ge for launching it. Any fix for this? Although I downloaded it on fitgirl so i dont know if thats the issue.

submitted by /u/ImportantAd8680
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Driver 1 on Proton

29 Aug 2025 - 4:42pm

Do any of you have experience with running really old games on Proton? I tried importing the original Driver to Steam, the first serious game of my childhood. After trying different Proton versions, I could run the installer, found the location of the config program and game and managed to get it running. I use the original CD-ROM. The game has cut scenes, but doesn't install them by default. You only see them if you play with the CD or copy them the folder with the (uncompressed) video files to the installation drive. However, when I copied them over, there's no sound and the videos look like this:

Intro video

CPU: Ryzen 5 3600

GPU: Radeon RX 590

RAM: 32 GB

OS: Debian 13

Proton version: 9.0-4

Any idea what's happening here would be appreciated.Any idea what's happening here would be appreciated. Thanks in advance

submitted by /u/Sataniel98
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Phasmophobia extreme stuttering / freezing in Ubuntu 24.04

29 Aug 2025 - 3:10pm

Okay, so I know that my pc is very old and sucks, but it should meet the minimum requirements for phasmo.

I have a Xeon E3 1275 Sandy Bridge, an RX 480, SSD, 20GB Ram. It's an old Thinkstation E30.
My problem is, that the game runs smoothly when I look around, but every few seconds the game freezes and there is lots of disk activity. When the game unfreezes, it's again very smooth. Also, while freezing, Ubuntu will show me a dialogue box saying the app has frozen and asks if I'd like to quit or wait.

Is this some linux / proton issue or does my PC just suck too much in general?
I could try it on Windows 10 to see if it runs any better, the FPS aren't the problem, the freezing is just unbearable.

submitted by /u/Jealous-Passion4919
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Soundux

29 Aug 2025 - 2:54pm

Do I have to set input to cable? It seems it does not play sounds in-game

I'm using Windows btw

submitted by /u/Gorkisittrue
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Does anyone know what this means how to fix it?

29 Aug 2025 - 2:04pm

Good Day Everyone. I recently reset my PC and now chained echoes doesn't want to work. it worked before and still works on windows but not on Linux anymore.

It gives me:

Unhandled exception: page fault on read access to 0x00000020 in 64-bit code (0x00000002edfd5b78).

Register dump:

rip:00000002edfd5b78 rsp:000000000020f390 rbp:000000000020f3f0 eflags:00010206 ( R- -- I - -P- )

rax:0000000000000013 rbx:00000002ee13b4b0 rcx:00000000006f7a10 rdx:00000000006f7a10

rsi:0000000000000008 rdi:000000000020f530 r8:0000000000000000 r9:0000000000000000 r10:00000000007f0000

r11:000000000070ead8 r12:0000000181631c18 r13:0000000000000013 r14:0000000000000001 r15:0000000000000013

Stack dump:

0x000000000020f390: 000000000020f530 44b42c53c2552f00

0x000000000020f3a0: 000000000020f818 000078a6a28aa0f2

0x000000000020f3b0: 0000000000000000 0000000000000040

0x000000000020f3c0: 000000000020f4e8 00000000bd07c650

0x000000000020f3d0: 0000000000000000 0000000000000013

0x000000000020f3e0: 00000000006f7a10 0000000000000013

0x000000000020f3f0: 0000000000000013 0000000000000040

0x000000000020f400: 000000000020f620 000000000020f530

0x000000000020f410: 000000000070e460 0000000000000008

0x000000000020f420: 000000000070e420 0000000181631c18

0x000000000020f430: 000000000020f520 0000000000000001

0x000000000020f440: 000000000070e478 00000002edf0aa30

Backtrace:

=>0 0x00000002edfd5b78 EntryPoint+0x2000d4988() in dxgi (0x000000000020f3f0)

1 0x00000002edf0aa30 EntryPoint+0x20000983f() in dxgi (0x000000000070e420)

2 0x00000002edf06830 EntryPoint+0x20000563f() in dxgi (0x000000000070e420)

3 0x00000002edf09ff7 EntryPoint+0x200008e06() in dxgi (0x00000001819d0120)

4 0x0000000180441bbf EntryPoint+0xfeee5986() in unityplayer (0x000000000020f8c9)

5 0x000000018043d58b EntryPoint+0xfeee1352() in unityplayer (0x0000000000000001)

6 0x00000001804e71fb EntryPoint+0xfef8afc2() in unityplayer (0x0000000000000001)

7 0x00000001808b23e5 EntryPoint+0xff3561ac() in unityplayer (0x0000000000000000)

8 0x0000000180777e3a EntryPoint+0xff21bc01() in unityplayer (0x0000000000000000)

9 0x000000018078a389 EntryPoint+0xff22e150() in unityplayer (0x0000000000000000)

10 0x0000000180540e59 EntryPoint+0xfefe4c20() in unityplayer (0x0000000000000000)

11 0x00000001805428fb EntryPoint+0xfefe66c2() in unityplayer (0x0000000000000000)

12 0x00000001400011f2 EntryPoint+0xffffff91() in chained echoes (0x0000000000000000)

13 0x000000007b62c6c9 EntryPoint+0xffffffffffffffff() in kernel32 (0x0000000000000000)

14 0x000000007bc583c3 EntryPoint+0xffffffffffffffff() in ntdll (0x0000000000000000)

0x00000002edfd5b78 EntryPoint+0x2000d4988 in dxgi: cmpq $14,0x0000000000000018(%rsi)

Modules:

Module Address Debug info Name (60 modules)

PE 60950000- 6354e000 Deferred gameassembly

PE 63550000- 635ce000 Deferred baselib

PE 7a850000- 7a854000 Deferred opengl32

PE 7b000000- 7b3fd000 Deferred kernelbase

PE 7b600000- 7b969000 Dwarf kernel32

PE 7bc00000- 7bf3c000 Dwarf ntdll

PE 140000000- 1400a5000 Export chained echoes

PE 180000000- 181be6000 Export unityplayer

PE 1c8b40000- 1c8bb7000 Deferred msacm32

PE 1c8db0000- 1c9097000 Deferred msvcrt

PE 1cd860000- 1cd86f000 Deferred api-ms-win-crt-utility-l1-1-0

PE 1d97a0000- 1d97ae000 Deferred api-ms-win-core-fibers-l1-1-1

PE 1dd3f0000- 1dd758000 Deferred crypt32

PE 1f51e0000- 1f5212000 Deferred hid

PE 1fedf0000- 1fee0c000 Deferred api-ms-win-crt-private-l1-1-0

PE 21a7e0000- 21a9ce000 Deferred setupapi

PE 226310000- 22631e000 Deferred api-ms-win-core-string-l1-1-0

PE 231ae0000- 231d60000 Deferred rpcrt4

PE 23d820000- 23dfc2000 Deferred user32

PE 241850000- 24185e000 Deferred api-ms-win-crt-environment-l1-1-0

PE 25cf30000- 25cf3f000 Deferred api-ms-win-core-winrt-string-l1-1-0

PE 25d740000- 25d75f000 Deferred dwmapi

PE 262250000- 262260000 Deferred api-ms-win-crt-runtime-l1-1-0

PE 26b4c0000- 26bbb9000 Deferred gdi32

PE 2739c0000- 273ec9000 Deferred oleaut32

PE 28ba60000- 28ba6e000 Deferred api-ms-win-crt-time-l1-1-0

PE 28ebe0000- 28ebef000 Deferred api-ms-win-core-sysinfo-l1-2-1

PE 29ea80000- 29ea8e000 Deferred api-ms-win-core-datetime-l1-1-1

PE 2ba290000- 2ba29f000 Deferred api-ms-win-core-winrt-l1-1-0

PE 2d4d40000- 2d4d96000 Deferred bcrypt

PE 2e3540000- 2e364f000 Deferred shlwapi

PE 2e8f10000- 2e948f000 Deferred ole32

PE 2edf00000- 2ee1d1000 Export dxgi

PE 2f1fa0000- 2f1fbe000 Deferred version

PE 2fa030000- 2fa03e000 Deferred api-ms-win-core-localization-obsolete-l1-2-0

PE 30a2c0000- 30a2d0000 Deferred api-ms-win-crt-stdio-l1-1-0

PE 30c980000- 30c98f000 Deferred api-ms-win-core-synch-l1-2-0

PE 3126f0000- 312744000 Deferred shcore

PE 316ce0000- 316cf0000 Deferred api-ms-win-core-com-l1-1-1

PE 327020000- 3271a4000 Deferred combase

PE 32a700000- 32a7bc000 Deferred sechost

PE 330260000- 330387000 Deferred advapi32

PE 33ea00000- 33ea10000 Deferred api-ms-win-crt-string-l1-1-0

PE 344840000- 34484f000 Deferred api-ms-win-crt-filesystem-l1-1-0

PE 346ba0000- 346bea000 Deferred jsproxy

PE 350a30000- 350a40000 Deferred api-ms-win-crt-convert-l1-1-0

PE 351680000- 35168f000 Deferred api-ms-win-core-localization-l1-2-1

PE 355100000- 35510f000 Deferred api-ms-win-crt-locale-l1-1-0

PE 358120000- 35825c000 Deferred winhttp

PE 359050000- 35948f000 Deferred d3d11

PE 360a80000- 360a91000 Deferred api-ms-win-crt-math-l1-1-0

PE 39b510000- 39b51f000 Deferred api-ms-win-crt-heap-l1-1-0

PE 3af670000- 3af9dd000 Deferred ucrtbase

PE 3afd00000- 3afd62000 Deferred imm32

PE 3b8f00000- 3b909f000 Deferred winmm

PE 78a59ff90000- 78a59ff94000 Deferred winevulkan

PE 78a5a0000000- 78a5a0004000 Deferred iphlpapi

PE 78a6a0380000- 78a6a0384000 Deferred winex11

PE 78a6a0e20000- 78a6a16f2000 Deferred shell32

PE 78a6a1850000- 78a6a1856000 Deferred ws2_32

Threads:

process tid prio (all id:s are in hex)

00000038 services.exe

0000003c 0 00000040 0 0000004c 0 00000068 0 00000084 0 0000009c 0 000000d8 0

00000044 winedevice.exe

00000048 0 00000054 0 00000058 0 0000005c 0

00000060 winedevice.exe

00000064 0 0000006c 0 00000070 0 00000074 0 00000078 0

0000007c plugplay.exe

00000080 0 00000088 0 0000008c 0 00000090 0

00000094 svchost.exe

00000098 0 000000a0 0 000000a4 0

000000a8 (D) Z:\media\blaze\7CDAC9B9DAC97046\Chained.Echoes.v1.322\Chained.Echoes.v1.322\Chained Echoes.exe

000000ac 0 <== 000000f8 0 000000fc 0 00000100 -2 00000104 -2 00000108 -2 0000010c -2 00000110 -2 00000114 -2 00000118 -2 0000011c -2 00000120 -2 00000124 -2 00000128 -2 0000012c -2 00000130 -2 00000134 -2 00000138 -2 0000013c -2 00000140 -1 00000144 0

000000b0 UnityCrashHandler64.exe

000000b4 0 000000c0 0

000000b8 explorer.exe

000000bc 0 000000c4 0 000000c8 0

000000d0 rpcss.exe

000000d4 0 000000e0 0 000000e4 0 000000e8 0 000000ec 0 000000f0 0

System information:

Wine build: wine-6.0.3 (Ubuntu 6.0.3~repack-1)

Platform: x86_64

Version: Windows 7

Host system: Linux

Host version: 6.8.0-65-generic

Many thanks in advance

submitted by /u/Negative_Dig_9010
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DayZ on Linux?

29 Aug 2025 - 1:49pm

Hi all, has anyone played DayZ on a Linux system?

submitted by /u/sgmoll
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Sniper Elite 4 is unplayable due to white textures/lighting

29 Aug 2025 - 12:20pm

Hi I couldn't launch the game in vulkan so I used PROTON_USE_WINED3D=1

it launches alright https://imgur.com/XhhWj3X

and splashes alright https://imgur.com/m41uOos

then we see the first the visual glitch in the main menu https://imgur.com/MrWNq5w

and it gets worse in game https://imgur.com/Qy4wc3c

I've seen 2 others on protondb with the same issue and they both have an amd gpu

I've tried different proton versions (ge, experimental, 9) and even different amd drivers (radeon, pro) with and without the above steam launch command (without it the game wouldn't launch, and with it I'd get the white textures)

any help is appreciated, thanks!

submitted by /u/Rafat913
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Screen Going Black in Bright Memory

29 Aug 2025 - 11:59am

Hey guys. So, similar to the issue I was having in Borderlands 3, Bright Memory is also cutting out at very inopportune times and making the game pretty much unplayable. This time, however, adding PROTON_ENABLE_WAYLAND=1 %command% to launch options does not solve the problem and in fact may even make it worse. Again, I've tried different screen resolutions, different versions of Proton. I'm actually stuck using GE-Proton9-27 due to some graphical issues I have with newer versions. Coloured test patterns where there should be graphics. The game gives you different versions of DirectX to launch with and I've tried them all to no avail.

Does anyone have any suggestions? Again, I'm running CachyOS KDE.

submitted by /u/Huecuva
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Getting "disk write error" on shared drive between Linux and Windows

29 Aug 2025 - 11:16am

Hey everyone, I'm new to Linux and have an issue I'm hoping you can help me with. I'm running Bazzite from an external M.2 SSD in an enclosure. I've set up a shared partition formatted as exFAT so I can access my games from both Windows and Linux. This is super convenient for games that I prefer to play on Windows, like GTA V, and others that run well on Linux.

However, I've run into a consistent problem: whenever I'm on Linux, I get "disk write errors" on Steam, especially when a game needs an update. Sometimes, even if there's no update, I'll click "Play," Steam will say the game is running, but it never launches. This only happens on Linux, not on Windows.

I've already tried a few things, but nothing seems to stick. I suspect it might be a permissions issue with how Linux handles the exFAT partition. I've heard that using NTFS can sometimes be a workaround, but I'm hesitant to reformat my drive without understanding the root cause.

Any advice on how to fix this would be greatly appreciated! Thanks in advance!

https://preview.redd.it/uk07uck4gxlf1.png?width=2493&format=png&auto=webp&s=e84d8192a837cac7cda6f3bc0399039e5fb3e7fb

submitted by /u/Susano505
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